Useful Info
Choosing A Repairer..
Choosing the Best Bodyshop to have your car repaired 'Hardly Taxes the Brain'
It's your choice.
It has been agreed between the Office of Fair Trading (OFT) and the Association of British Insurers (ABI) that policy holders have the right to choose the repairer who they wish to carry out the required repairs and is not obliged to use only the Insurance Companies Appointed Repairer.
The only exception is where for commercial reasons, there is specific conditions: and have been written into the insurance policies terms and conditions to which the policy holder has been made aware.
We at J W Green use only Genuine Parts and Approved Refinishing Materials that comply with the current regulations on all our accident repair work, some insurance companies insist we use non original parts, we avoid this, only in exceptional circumstances will their request be carried out and only after consultation with the vehicle owner
The following is an extract from an article published in the
Daily Telegraph.
'Around 75% of all car accidents are controlled by insurers through their call centres. They send policyholders' cars for repairs to "approved" garages that they, the insurers, have chosen to be on their networks. This enables insurers to dictate the level, quality and cost of service to be provided to their own customers.'
'Consumers might think that insurance company "approval" means that repair shops have the correct skills and equipment to undertake proper and safe repairs. While it is true that repairers have to get the right tick in the box before selection, little of that information pertains to their technical skills and equipment. This is simply not good enough in a world where cars and repair equipment are becoming ever more complex.'